Requests

Fup integration onto pppoe clients

Hi The automatic logout feature that logs out users when they are idle for a certain period of time seems to be no longer working. This feature was present before the recent outage and is necessary to enforce controls to a billing software. Regards,

I would like to propose a feature in which pppoe customers can be allowed to access hotspot using their credentials under a special monthly package that incorporate both pppoe and hotspot.

Add a static ip adress feature for users

Would like to have somewhere where i can see clients feedbacks,for future references.

Campaign tied to specific MikroTik. I would like to do different campaigns across different sites. To communicate different points to clients in specific sites. Currently a campaign rolls out to all users across which is not ideal

create voucher for data plans

I suggest that the Month section at the dashboard indicating amount of money collected for the month be made editable so that one is able to select as from which date to which should the amount be counted. For instance I would like to count my month from 19th to 19th of every month

Periodic reports and Daily sales reports

ACS/TR069

Multi-Device Account Login Management Please add support for multi-device login management within system user accounts. This feature would allow users to view, manage, and control all devices currently logged into their system user Account.

Dashboard for fellow users, where they can only view payments

Ability to send invoices if possible

I suggest that the Month section at the dashboard indicating amount of money collected for the month be made editable so that one is able to select as from which date to which should the amount be counted. For instance I would like to count my month from 19th to 19th of every month

A feature that allows you to automate the process of giving vouchers to certain clients on a monthly basis eg 15gb to a certain client every month, will be helpful to caretakers.

Tenant: jpsemnetworkingptyltd Requested Gateway: winsms.co.za Reason: Affordable in my country

Kindly add a feature in which one can monitor the cumulative upload and download speeds clients are consuming in a particular time similar to the maximum upload and download in gbs feature you have introduced.

Tenant: myredeemerlivethwifi Requested Gateway: ExpressPay Gateway URL: https://myxpresspay.com:8097/accept-payments/ Reason: It is to be used for my payment gateway. They respond when fall on them.

Support ruijie devices for Hotspot system

Tenant: jpsemnetworkingptyltd Requested Gateway: winsms.co.za Reason: Affordable in my country

Tenant: airmaxnet Requested Gateway: Red SMS uganda Reason: I had an account with them

Feature Request: Flexible Package Expiry Time (Usage-Based Expiration) Description: Currently, when a user subscribes to a Wi-Fi package (e.g., 4-hour plan), the package expires exactly after 4 hours — even if the user has not used the internet. This causes inconvenience, especially when a user purchases a package but delays connecting immediately (for example, due to device issues, weak signal, or needing to pause the session). Proposed Solution: Introduce a usage-based expiry timer that starts counting only when the user first connects or becomes active, rather than immediately after purchase. Alternatively, allow administrators to choose between: Fixed expiry (time-based) – current behavior. Usage-based expiry (active session time) – timer runs only when connected. Benefits: Prevents users from losing unused time. Improves fairness and customer satisfaction. Encourages more package purchases, since users know they’ll get full value for their time.

blank page after redirection

Kindly add a feature in which one can monitor the cumulative upload and download speeds clients are consuming in a particular time similar to the maximum upload and download in gbs feature you have introduced.

Assign the ticket to an employee

Tenant: prosperconnect Requested Gateway: Simon njoroge Gateway URL: https://Prosperconnect.com Reason: Fast services

Requesting for a package highlight/targeting . On the customer side, a package can be highlighted as an offer package with vibrant colors or some animation of some sort...

Am requesting for a feature that enables me to view how much data an individual has used and how much has been used in total per day or per week

Enable in system notifications and see and manage all notifications in one area.

Ability to filter expenses by month

Be advised, here in Zimbabwe we use a multi-currency system that is dominated by the US$, therefore,  I kindly request the finance aspect of my domain be in  both currencies US$ and local currency. Also take note, the local currency symbol has sinced changed from ZWL to ZWG. I wish these changes be effected on my domain to avoid pricing confusion on subscribers.Thank you

Tenant: morganpaytoconnect Requested Gateway: Morgan Pay-Connect Reason: I need a personalised gateway for sending texts

Tenant: amberit Requested Gateway: www.bkash.com/en/business Gateway URL: https://www.bkash.com/en/business Reason: Hm

After reviewing cases of apparent unauthorized system access, further discussions with the development team clarified that these users were legitimately accessing the system through payments made by third parties. To improve clarity and traceability in such scenarios, we request the implementation of a transaction code or distinct identifier clearly indicating that a user's access has been paid for by someone else.Purpose of Request:Ensure accurate tracking and reporting of user payments.Eliminate confusion around payment statuses for third-party payments.Facilitate better auditing and verification processes.Expected Action:Introduce a transaction code or clear marker in the system indicating third-party payments.Communicate clearly in reports whether users accessed the system via self-payment or third-party sponsorship.Please address this request promptly and confirm once the solution is in place.